BlueHost and iPower recommended this company to clean up our website infected with malware. They walked me through the process using plain language I could understand. They emailed me a list of plan options and I got the middle plan. I thought my website was secure. My domain name was and my ordering aspect was but not the actual site itself which got the virus that caused a redirect. It was a nasty one too! I'm very pleased with their customer service and their tech support. What they did was well worth the money!