I had a good feeling about SiteLock when I signed up, and the signup process was super quick. I signed up three websites and im still not fully set up. I get emails from someone I've not dealt with who don't seem to relate with the information I have already provided. When speaking to them on the phone, I've had great support and also very poor assistance. I just don't seem to be getting anywhere fast with completing the setup. They admitted to a mistake that was made that cost me nearly two days of sales in downtime on my main website. Human error can happen, and boy did it cost me, but I did ask for a manager to call me about it, and that never happened either. Im sure this is not the usual service that Sitelock give as they seem to have good reviews overall, but this is my honest experience and Im very disappointed.
