Last month my website was attacked by heavy ddos hacker and I chated with one of the agent in sitelock. He said to me to take a 200$ plan which is not on the subscription list on the website. I took the plan and move forwarded to next step... From the second step itself they started annoying and they do not help me to complete the installation and I decided to cancel the subscription and tried to cancel it via the dashboard. I received a mail that, one of the sitelock agent will contact me but no one does. This is the second month and they charged me for my canceled subscription.. When I asked for help in the chat, the agent said he can't help me. I recommends everyone to stay away from this site.