SiteGround

2.7
2.7 from 292 Reviews and Ratings
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Siteground not what it used to be

I have used Siteground for six years. At first their customer service was excellent, but at a certain point it became much more difficult to get in touch with an actual human for help--for me the entire point of paying a premium price. I wanted to chat with a live agent today to have a few simple questions answered. However, I am simply unable to get past the super annoying AI tool. Access to customer service is even worse than it was a year ago, which was the last time I needed it. The "contact us" link that I went through multiple pages to find does not work so I am completely stuck. Siteground isn't what it used to be and isn't worth the premium price in my view.

1
Date of experience: Apr 16, 2025

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