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After having been defrauded of thousands of pounds by a scam online broker, I found reclaimit cyber online who write on their website that they might be able to help get money lost in scams refunded from banks or the Financial Ombudsman Service. At this point I had very little trust in online companies, but was impressed with reclaimit cyber's website which honestly said that you could do the whole complaint/refund request yourself. They even explain how to do it step-by-step.I talked to Ben over the phone who empathetically listened to my long story about my fraud case and asked for details that could be helpful in a refund request. He seem completely honest about what to do, their reasonable fees, and the chance of a successful outcome.When I later wrote back to him, telling him that my wife preferred for us to put the refund request in ourselves, he was completely understanding, and even offered further help and explanation about the process etc. Something he did not have to do. That seemed very unselfish, and reclaimit cyber comes across as a really honest company who's main purpose is to help people who have just been through a really difficult experience, even if it sometimes means that they get no business out of it. I'd like to think that you can still find good honest and helpful people online, and I really think reclaimit cyber belongs to this category.
