This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I was a victim of a romance / crypto scam fraud at the end of 2021 & start of 2022 , I stupidly lost tens of thousands & was in despair , I couldn’t believe it happened .I contacted action fraud & they virtually just said wave goodbye to the money , I then was looking at recovery company’s & came across reclaimit cyber . I decided to call but was unsure because of my mistrust of everything online & first talked to a guy called Ben procter , he explained the way the system worked & was very sympathetic to the situation I was in , I was feeling lost & in despair & suicidal , Ben spoke to me like a person who cared & made me feel at ease & comfortable , I decided to let reclaimit cyber take on my case & they even said I could do it myself & offer advice I first had to sign some forms over email then I had to email them all my evidence against the scammer & detail any conversations with my banks involved , when Ben read the evidence & through our conversations he & their investigators decided the bank was at fault so decided to go down that route of getting the money back via that route .During the whole process we were in contact via email & phone conversations & if Ben wasn’t available other members of the team were available notably Stuart & WilliamMy case was referred to the financial ombudsman service who decided in my favour , the bank contested the decision & offered a lower figure but I decided to stick with the original FOS judgement , during this decision I was in phone contact with Ben & he guided me but always said the decision was mine , I always felt relaxed talking to Ben just like he was a mate in the pub , the outcome was about a 95% of all money originally lost getting paid back , in all the process took about 6 or 7 months ( there was a covid backlog at the FOS ) & I ended up paying reclaimit cyber a 15% fee , I truly believe it was the BEST phone call I’ve ever made & would recommend them to anybody who’s fallen for any financial scam , thanks to Ben , Stuart , William & reception girls & all reclaimit cyber staff xx100% a 5 ?????????? company & service
