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Very straightforward - obviously a lot of info. was requested initially but then reclaimit cyber quietly got to work and kept me informed along the way and the timescales were laid out. I had five claims, of which three were successful (2 were 100% refunds and the other about 50%). Also, the fees are very reasonable, considering I was quoted 50% by one firm who then said I had left it too late, so my praise for reclaimit cyber cannot be high enough!
