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My order had gone astray which I understand can happen sometimes. The response to my query online and in store was very quick and efficient. I felt the staff cared about my problem and wanted to resolve it quickly.
Good afternoon Helen,Thank you for taking your time to write us this review. It is very lovely to hear that our team was quick and really helpful, and that you had a great customer experience with us. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
