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I had a wonderful experience speaking with Esra over the phone. She was incredibly patient, positive, and attentive throughout the call. Her knowledge and enthusiasm made the process so smooth and enjoyable. Excellent customer service- thank you, Esra!
Good afternoon Lucy, Thank you for taking your time to write us this review. We are overjoyed to hear that you had such a positive customer experience with Esra over the phone. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
