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I had issues with tracking / knowing the status of my order. I contacted Penhaligon through the chat support speaking to Sara Z who was very great/ efficient in helping with my query. I was told my issue would be looked into and within an hour I had a response back confirm my order status/ tracking.
Good afternoon Iqra, Thank you for taking the time to leave us this review. We are so sorry to hear that you had cause to contact us today. However, it is so lovely to hear that Sara Z has been really helpful and efficient to resolve your query! We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
