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Emilie K of the customer service team has been incredibly helpful regarding a few issues i faced regarding my order.Her quick, kind and positive responses have reassured that the issues can and will be rectified easily.10/10 service, i will definitely buy again
Good afternoon Kees,Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us but It is very lovely that Emilie was quick and really kind, and that you had a great customer experience with us. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
