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Absolutely useless, don’t answer the phone, don’t dispatch when they say they will, don’t confirm when you have paid your order, don’t advise of your dispatch then when they say you’ll get your item it doesn’t arrive. Hopeless, stick to Boots, you’ll get a better service don’t waste your hard earned money on a poor service particularly given the price of their items!
Good evening Law, Thank you for taking the time to leave us this review. We are terribly sorry to hear about the experience that you have had so far. We have reached out to you privately in order to gather more information so that we can assist you further. We look forward to hearing from you and wish you a lovely rest of your evening on behalf of Penhaligon's. Warm Regards, Penhaligon's Consumer Services
