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Sales consultant- Carol ( HK K11 Musea ) -Discover my lifestyle- Warm welcome attitude with smile , have eye contact -honest on me not just selling a product , She understand my background and her recommendations were perfect for me . -building a strong client relationship and trust -Strong product knowledge specifics on fragrance story behind and I appreciate that ! -have follow up & thank you message .
Good evening Kyle, Thank you for taking the time to write us this review. We are so thrilled to hear that you had such a positive customer experience with Carol when visiting our Penhaligon's Store in Hong Kong. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon. Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
