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Just before Christmas, I encountered an issue with an order I received. I contacted the 24/7 online customer service and had the pleasure of being assisted by Sara A. I must say, the experience was outstanding. Sara A. was incredibly kind, courteous, and highly professional.She quickly understood the problem and promptly resolved it. Her efficiency and dedication left me thoroughly impressed and completely satisfied.This level of customer care is rare and deserves recognition. The customer service team is undoubtedly one of this site's strengths, and it gives me even more confidence to shop here again.I highly recommend this service and extend my sincere thanks to Sara A. for her impeccable support. Truly a top-notch customer experience! ??
Good afternoon! Thank you for taking your time to write us this review. We are thrilled to hear that you had such a positive customer experience with Sara A. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
