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Purchased the mini collection at Gatwick Airport in October and the favourite bottle was faulty I then contacted Customer Service via emails and they were very helpfulWith keeping me updated with the process Thank you to Leah I got a new product in the post today
Good morning Dorothy, Thank you for taking your time to write us this review. We are sorry to hear that your had cause to contact us but we are thrilled to hear that you had such a positive customer experience with Leah and that you receive the replacement for your faulty product. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
