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Wonderful experience with Ella L from the customer service team. She handled my questions promptly and was kind and clear throughout the process. Penhaligon's products are truly special. They are high quality and charming. It is so refreshing to interact with a business that has such a wonderful team who operates with a true human touch. I'm a customer for life!
Good afternoon Kelly,Thank you for taking your time to write us this review. It is really lovely to hear that Ella was helpful, efficient and kind with her responses but we are also overjoyed to hear that you love our products! We will be sure to pass this lovely feedback onto the team.We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day!Warm Regards, Penhaligon's Consumer Services
