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Leah B and Ella L have been great at arranging a refund for me after I changed my mind having bought some perfume in store.It seems to be a long complex process for them to have to go through to ensure the refund comes to my account but they persevered and kept me updated every step of the way. Thank you Leah and Ella.
Good evening Tim, Thank you for taking your time to write us this review. We are delighted to hear that Leah and Ella were helpful, kept you updated and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
