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Ella L customer service was great. Very helpful and followed my request to investigate my purchase and arrange a replacement. Great communication and wonderfully friendly.
Good evening Susan, Thank you for taking your time to write us this review. We are thrilled to hear that you had such a positive customer experience with Ella. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
