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I purchased Halfeti but mine seemed like a bad batch because it caused an intense pain when I sprayed it on my wrist. The smell was also not exactly the same as the sample that I fell in love with before I made the purchase. Long story short, I reached out to customer service and Marjana D. assisted me. She was very helpful and stayed with me through the entire process of fighting with management and filing multiple claims to return and get a refund for the perfume.
Good morning Konica, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us regarding a recent order. We are delighted to hear that Marjana D. was fantastic and managed to resolve your query to your satisfaction. We will be sure to pass this great feedback onto her and the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
