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Sara A was incredibly helpful with my damaged product. She kept me informed at every step of the replacement process, making the experience smooth and stress-free. I’m very happy with the service!
Good evening Shobana, Thank you for taking your time to write us this review. We are very sorry that you had cause to contact us regarding your recent purchase. However, we are delighted to hear that you had such a positive customer experience with Sara A. who did not fail to resolve your query to your satisfaction. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
