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I'd like to leave Ella L a 10/10 review, as she was very helpful, and went the extra mile to be friendly on the phone call. She carried out exactly what she promised, with no delay, and made me feel glad I purchase from Penhaligon's.Keep up the high standard of customer service to match the high quality product.
Good evening Kirsty,Thank you for taking your time to write us this review.We are delighted to hear that you had a wonderful customer experience with Ella from our consumer services who has been friendly and dealt with your query in a timely manner. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon!Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
