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I had a recent email exchange with Sara A. of Penhaligon's Consumer Service, and she was incredibly helpful and polite! Sara was friendly and knowledgeable and took the time to answer all of my questions thoroughly. It was refreshing to have such a delightful interaction with a consumer service representative, and she went above and beyond to assist me with my issue.
Good evening Veronica, Thank you for taking your time to write us this review. We are over the moon to hear of your recent experience with Sara A, and that she was professional and answered all your questions to your satisfaction. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services