Penhaligons

4.6
4.6 from 329 Reviews and Ratings
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Extremely helpful customer service

Extremely helpful customer service, especially Sara A. Many many thanks for her help !My package got lost and never arrived, I was thankfully helped by Sara throughout the investigation and a solution was found.

5
Date of experience: Mar 04, 2025

Good evening Seline, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Sara A was helpful and managed to turn things around to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services

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