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Amazing staff at the Liverpool Store. This is a store we have visited previously and my daughter Hannah booked us in for a Mothers Day experience at Penhaligons in Liverpool. It was wonderful from start to finish. Keeley's knowledge of the products is outstanding and we spent a lovely time trying new fragrances and learning more about the "Portraits" range. We were offered delicious treats including Fortnum & Mason tea and biscuits and Scandal Water cocktails! Once we had chosen our fragrances we were then offered a complementary bottle engraving session with Christina - beautiful. From the welcome all the way through to the gift wrap it was fabulous. I can't thank Keeley and her fabulous team Ruth and Shelagh and also the security gentleman (didn't get his name but he brought our umbrellas as we were leaving) enough for looking after us so well on Saturday!! xx
Good afternoon Clare,Thank you for taking your time to write us this review. We are delighted to hear of your recent Mother's Day experience at our Liverpool store and that the team went above and beyond to make this day very special for you and your daughter. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services