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The parcel sent from Penhaligons was demaged by UPS. I got in touch with Shannon C from the support of Penhaligons. She helped me with lots of effort and cpmmitment to get a replacement delivery on the way Thanks once again.R.
Good morning Rudolf, Thank you for taking your time to write us this review. We are sorry to hear that your parcel arrived damaged but we are delighted to see that you had such a positive customer experience with Shannon, and that she managed to resolve things to your satisfaction. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
