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Had to call customer service, as I couldn’t find my paid order anywhere on my log in / on-line account. Justine C was so helpful and was able to retrieve it and calm my nerves. I have now received my order. Thank you Justine!
Good morning Kim, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Justine was helpful and managed to turn things around to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services
