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Customer service was excellent when it came to resolving a problem I had with my order. Sophia Z. was very helpful and walked me through the whole process leading to a replacement product and a very happy and fragrant customer.
Good morning Paul, Thank you for taking your time to write us this review. We are sorry to hear that you had an issue with your order but we are also happy to hear that Sophia was helpful and managed to turn things around to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services
