This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I had a small issue with my recent order and reached out to customer service. Sophia Z was incredibly helpful and professional throughout the process. She patiently listened to my concerns and went above and beyond to make things right. I truly appreciate her efficiency and kindness. Excellent service – thank you, Sophia!
Good afternoon, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are over the moon to hear that Sophia was helpful, professional and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
