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I completed an order, but then wanted another item too. Easy and very efficient refund done by Sophie. Thank you very much, I have now completed my follow up order
Good evening Alex, Thank you for taking your time to write us this review. We are delighted to hear that Sophia was helpful, efficient and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
