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We visited as walk-in customers and received outstanding service, thanks to Lorraine. She took the time to guide us through the full experience, helping us tailor our purchase to our preferences. Lorraine was incredibly knowledgeable, kind, and patient as we explored the beautiful selection of fragrances Penhaligon's has to offer. She truly elevated our experience — we’ll definitely be back!
Good afternoon Christy,Thank you for taking your time to write us this review. We are over the moon to hear of your recent experience at our Glasgow store. Our main objective is to provide a store experience that exceeds your expectations. It is with great pleasure that we have read your positive feedback, and we would like to thank you for taking the time to tell us about your satisfaction with Lorraine. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services
