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I had a problem with an item I’d bought and contacted customer services. Sophia Z and Sara A were super helpful in resolving the issue quickly. Both got back to me when they promised and let me know what was happening every step of the way. That’s how it should be done. Thank you!
Hi Zach, Thank you for taking the time to write this lovely review. We are delighted to hear that you had a wonderful experience with Sophia Z and Sara A, and pleased to hear that your query was resolved quickly. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Service
