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I have recently had cause to contact Penhaligon’s customer service team. The response was immediate. The issue resolved. A lot of other companies could learn something from Penhaligon’s excellent system. It really is about a positive customer experience. Thank you Kanval A for your courtesy and professionalism.
Good afternoon, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Kanval was helpful, professional and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
