This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I had an issue with a faulty product and Leah B was very helpful with my query from start to finish her customer service was excellent
Good evening Joanne, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a faulty product. We are delighted to hear that Leah was helpful, professional and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
