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I received really good and professional help from Tabetha B, Emilie K and Siobhan U at customer service at Penhaligon's when there were problems with engraving on a perfume bottle I had purchased online. I was kept updated throughout the whole process and I am very satisfied.
Good evening Karen, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Tabetha, Emilie and Siobhan were helpful, professional and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services