This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
Fantastic customer service! I had made a mistake on my order but they were so good at quickly resolving my query. Justine C was particularly brilliant and emailed after to check that it had all arrived correctly. The service was above and beyond!
Good Morning, Mrs P, Thank you for taking your time to write us this review. We are thrilled to hear that you had wonderful customer experience with Justine C and that she managed to resolve things to your satisfaction. We truly appreciate your wonderful comments about your experiences with our brand, and we will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services
