This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I hadn’t received an order confirmation, so I used the contact page to enquire. Dean dealt with my query, firstly explaining why no confirmation had been sent and then confirming that all was ok with my purchase. All in all a very quick resolution to my request. Thank you Dean.
Good evening Gordon, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Dean was helpful and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
