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We had the pleasure of visiting the Battersea store on 29th March 2025, and were truly impressed by the outstanding service provided by Louis and Theodora. From the moment we arrived, they made us feel genuinely welcome and at ease. Their professionalism, product knowledge, and attention to detail were second to none.Louis and Theodora went above and beyond to ensure we had a fantastic experience. Nothing was too much trouble – they took the time to understand our needs, answered all our questions with confidence and clarity, and made the entire visit enjoyable and stress-free.We’ll definitely be recommending the Battersea store to friends and family, and will be back ourselves in the future. Thank you, Louis and Theodora, you’re a credit to the team
Good morning Alex,Thank you for taking your time to write us this review. We are delighted to hear of your recent experience at our Battersea store, and that both Louie and Theodora provided an excellent customer service , making you feel comfortable and confident. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services
