This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I called regarding a mixup with my order (from my side) that I needed clarification about, I had assistance from the lovely Sophia Z I have nothing but praise to give her. She very was very professional and the customer service she provided was outstanding, she showed she genuinely cared about me as a customer and made sure dealt with my concerns in the best way she could so I was satisfied. I believe credit is given where it’s earned, and she deserves the praise!! Thank you for your help and support I wish you all the best in the future.
Good afternoon, Thank you for taking your time to write us this review. We are over the moon to hear that you received the assistance you needed and that Sophia went above and beyond for you. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's we wish you a lovely weekend ahead. Warm Regards,Penhaligon's Consumer Services.
