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Dean was really helpful in addressing my query about not receiving my order confirmation email. He managed to get the order confirmation and order reference sent to me within the same day and also highlighted the issue and reason why I didn’t get it and how to avoid it in the future. Would highly recommend Penhaligons and their customer service as they are amazing!!
Good evening Anzam, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are thrilled to hear that Dean was helpful, professional, informative and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
