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Customer service was absolutely fantastic when my order got lost in the system. Justine found my order…and all was well. The help I received along with regular updates while Justine was trying to locate my order was brilliant. Excellent customer service she listened to my concerns and answered the questions I asked. Thank you Justine C
Good evening Karen, Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are delighted to hear that Justine was helpful, attentive and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely weekend. Warm Regards, Penhaligon's Consumer Services
