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I made an online purchase from Penhaligon's that went slightly awry owing to my own error. Dean from Customer Services was extremely efficient at sorting out my confusion and getting some clarity for me regarding the status of my online order. Everything was resolved to my satisfaction and I could not be happier with the service I received. A very professional company with equally professional staff! Thank you!
Good evening Darren, Thank you for taking your time to write us this review. We are thrilled to hear that you had such a positive customer experience with Dean and that he was able to resolve the issues with your order to your satisfaction. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
