Oura has made me very satisfied recently with the introduction of several new features which helps to set the company apart from other ring brands. I really appreciate how Oura listens to their community and Oura is one of the few brands who is very involved and active in their community. They frequently respond to comments on their social media and are heavily involved in apps such as Reddit. I think this improves brand trust and shows their community that they are listening. Some people including myself are not thrilled about paying a monthly subscription fee, however if Oura continues to regularly update their product with new meaningful features then im okay with the monthly fee. I’ve never had an issue with my rings so I can’t speak to their support, but I know they have addressed some of their shortcomings and it looks like they are trying to make it better.
