My Oura 3 was no longer holding a charge. I did not feel like spending $300+ on a new ring as I only had this ring for 2 years. I reached out to Oura and explained the problem with my ring and to my pleasant surprise, they offered me a choice to received a refurbished Oura 3 ring at no cost to me or acceot $50 towards a new ring. I accepted the refurbished ring. It is wonderful that Oura offers this option for their existing customer and will remain loyal to them as such as long as continue to offer exceptional customer service like this. Thank you
