Sent out wrong ring sizers and have messed up my order!! Order the Oura 4 and had to wait for ring sizers to complete the order. These arrive relatively quickly and my order was placed.I received the ring today only for it to be ridiculously tight and cannot wear it on the ring I chose using the sizers provided by Oura.I was glancing through the App when I came across information stating the Oura 4 has white ring sizers and the Oura 3 has black ring sizers.I received black ring sizers despite ordering and paying for the Oura 4, so the reason the ring doesn’t fit is because Oura have sent the wrong sizers. I’m trying to arrange a return ans having to deal with chatbot for it to say there is an issue with my order number.I don’t expect to pay ?400 for an item and have all this inconvenience. I just wouldn’t expect this kind of error when spending that type of money on a fitness tracker. The worse thing is, if I hadn’t have been glancing on the website, I’d have never known I had in fact been sent the wrong sizers and the ring was the incorrect size.It’s so unprofessional and has put me off proceeding with the order!
