I initially rated the Oura Ring 1 star, but I’ve now raised this to 2 stars after Oura customer service offered a 12-month complimentary membership as a goodwill gesture. I appreciate the effort to make things right and may consider updating this rating further if I have a better experience during this period.I really regret buying the Oura Ring. For ?300 plus a ?5.99/month subscription, I expected reliable and useful health data. Unfortunately, the sleep tracking has been inaccurate on multiple occasions — including nights where I was clearly awake for several hours in bed, yet the ring still reported this time as restful sleep. Worse still, the option is not available to simply manually update the numbers to fix its inaccuracies, which makes the Oura Ring very unreliable.Looking back, I wish I had chosen a different product—something with better accuracy, more flexible functionality, and without the burden of a monthly subscription just to access key features. I raised my concerns with Oura’s customer service and requested a refund, but was told that inaccuracies didn’t fall under their warranty, and that refunds are only available within 30 days of purchase. Given the price, the subscription model, and the health-related use case I explained, I was left very disappointed by the lack of resolution.If you’re considering this ring for health monitoring, I’d recommend looking elsewhere. Other options like the Samsung Ring don’t require a monthly fee and may offer better value. Oura’s high price, limited accuracy, and paywalled features have left me very disappointed — though I now wait to see whether the experience improves over the complimentary year of access.
