Unfortunately my first ring caused me problems, possibly because of the finger and hand I was wearing it on. I reported this to Oura with some trepidation as I had been wearing it for a couple of months. Leo, the colleague who replied, could not have been more understanding or helpful. We exchanged a lot of emails over about a two-week period, and I ended up with a new ring to wear on a different finger and on my other hand. (Leo also offered to refund what I had paid if I felt a different ring wasn’t an acceptable solution and I just wanted to return the one I had bought). Faultless service from start to finish, and although I’ve only just started wearing my new ring I do I have a good feeling about it. Very well done indeed.
