I've purchased about $5,000 dollars worth of merchandise from Mene. My last order was a bracelet and 6 charms, I picked up the package from FedEx, it was missing the six charms ($1400) I contacted Mene, they supposedly conducted an investigation and concluded that since I signed off for the package its my fault and they won't be replacing the missing items nor will they be refunding my money, and that's that, no explanation of any kind! Id give ZERO!!! stars if i could!!! Needless to say! Will never buy from them again!!! THIEVVVEEESSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!