Love Mene but also mixed on the under weight policy, especially the crafted items. I have had great customer service interactions, timely shipping, and overall craftsmanship is great. I have purchase 3 items from Mene and been happy with my purchases. The reason for the 2 star deduction is the under/over policy on the purchased price of an item. It states an item could be 0.5 grams under the purchased price for stocked items and up to 1 gram on hand crafted items. Both stocked items I purchased were close to .5 under and the crafted item was 0.9 grams under. At the current price, it’s almost $200 of gold that was paid for and not received. The policy does state this but to have all three items barely under the maximum under weight is a little suspect. Overall happy with my purchase but just beware you probably going to get short the maximum tolerance weight.
