I had a terrible experience with Linley and Simpson at the Bingley branch. We let a property out through them and completed a tenant check out for the previous tenant. Although they did find a tenant quickly, the communication was non existent. During the let out process I had absolutely no contact and no updates for 5 weeks. I eventually phoned the office to find out what was going on to discover they had a range of issues which they had not informed me of. At this point I began contacting the office regularly to gain updates and found that both my calls and e mails were regularly ignored. On 2 occasions where I was waiting for money to be paid to me I waited over 2 weeks past the point it should have been paid and on both occasions I had to send several e mails and make phone calls to chase the money they owed me. I found the staff rude and unhelpful. Will not use them again and would not recommend them.
