By far the worst agency I've had.When I first moved into my flat the front door was kind of destroyed(which was not during my viewing). I asked the agency to fix the door because someone could easily break in, long story short 2 years later the agency has still not fixed the door and their excuse is "it's part of an insurance claim". At the end I stopped chasing them because they were a waste of my energy, it was clear that they didn't want to pay any money.Different incident, the ceiling of my flat started dripping water, like serious non stop dripping. They first response was "it's probably due to the extensive rain we have had recently". Of course they still haven't fixed it, and they only kind of started looking at it after the third time I reported it.Overall if you can avoid getting a flat from the, please do otherwise you are up for a ride.
